How satellite broadband works

Tooway™connects your computer via satellite to a super fast link to the main internet backbone.

A single satellite minidish and a set-top-box (modem) are all you need, the 10.2 Mbps satellite broadband service is available everywhere in Europe with no regional discrimination, and you don’t need a phone line.

 

Fair Access Policy

We like to think of Tooway™ as a very fair product. We charge users according to how much they want or need to use their connections, so light or occasional users get a fairer deal than with some traditional broadband business models.

To guarantee that all users experience equitable high speed satellite Internet access, the Tooway™ service has a policing feature to control excessive use and to enforce the subscription levels.

We call this feature the Fair Access Policy (FAP). Excessive users become limited in speed at the moment they exceed a certain threshold of transferred data volume in any given time period.

This feature has been built in to protect regular users’ high quality connectivity from excessive use by just a few users customer. The volume limit depends on the service package the customer has subscribed to. If we didn’t do this policing automatically, typically 80% of the available bandwidth on the network would be consumed by 20% of the customers.

If you need to send and receive more data than the Tooway™ account you’ve chosen allows, you maybe slowed down by the Fair Access Policy (FAP). But don’t’ worry, at this point you can either:-

  • Upgrade to the next service level
  • Buy a volume booster token from us just for that month
  • Wait until your usage level falls below the FAP

Here’s how the FAP translates in what each account will give you in terms of priority access on a daily basis. Remember. We’ll never cut you off, and shortly you’ll be able to monitor your monthly data usage on line via our website.